Thank you for RMAA Group LLC visiting website and for taking the time to read this confidentiality policy. RMAA GROUP respects the privacy of all users of its website. Website users include corporations, companies, firms and private individuals.
This Confidentiality Policy explains how RMAA GROUP handles information collected as part of users’ activities on the Website.
Website users are deemed to have read, accepted and recognized the validity of this Confidentiality Policy. Should a Website user not accept the terms of this Confidentiality Policy, he or she should stop using the Website. Even in those circumstances, the user remains obligated to submit Company Reports in accordance with applicable laws and regulations. RMAA GROUP may change this Confidentiality Policy at any time and without notice. Website users are asked to regularly review the Confidentiality Policy to check whether changes have been made. If they continue to use the Website after changes have been published, users are deemed to have accepted said changes to the Confidentiality Policy.
COLLECTION OF PERSONAL INFORMATION
USE OF PERSONAL AND/OR CONFIDENTIAL INFORMATION
RMAA GROUP takes seriously its responsibility to properly handle personal and/or confidential information provided by everyone it deals with. RMAA GROUP limits the personal and confidential information collected to that necessary for conducting business.
Only RMAA GROUP personnel authorized to follow up on requests for information, verification and analyses have access to personal and/or confidential information. RMAA GROUP informs such employees about their obligation to maintain confidentiality.
RMAA GROUP may use personal and confidential information for the following purposes:
a) To provide the services or information requested by the user, contact him or her in reply to a question, ensure quality assurance internally or manage the quality of information provided via the Website.
b) To provide the user with the latest information and updates and offer materials and training related to our activities. Such electronic messages are, however, sent out in accordance with anti-spam legislation, and the user may ask RMAA GROUP to remove his or her e-mail address from its distribution list at any time.
c) RMAA GROUP may also use personal and confidential information if it reasonably believes that such information may be relevant to an investigation into a violation of federal, provincial or foreign law, or to ensure the protection or defence of lawful interests.
d) RMAA GROUP may use confidential information in accordance with RMAA GROUP’s Schedules of Contributions and the Conditions of Use of RMAA GROUP’s Website and Reporting System, particularly to ensure the user’s compliance with those terms.
RMAA GROUP keeps the personal and/or confidential information it collects for as long as deemed necessary to carry out its activities.
COMMUNICATION OF PERSONAL AND/OR CONFIDENTIAL INFORMATION
d) A lawful ruling rendered by a court, institution or relevant authority compels RMAA GROUP to provide personal information, summons RMAA GROUP to produce documents, or otherwise requires RMAA GROUP to disclose the information. RMAA GROUP also reserves the right to report to authorities any activity RMAA GROUP believes, in good faith, to be illegal. RMAA GROUP may disclose certain personal and/or confidential information when it believes that disclosure is necessary to protect its own rights, property and security as well as that of third parties, or to ensure the fulfilment of the user’s obligations towards RMAA GROUP
SECURITY OF PERSONAL AND CONFIDENTIAL INFORMATION
The security and protection of personal and/or confidential information are important to RMAA GROUP. RMAA GROUP implements reasonable technical, contractual, administrative and material measures to protect the personal and confidential information users provide, including secure 128 bit encryption (Secure Socket Layer – SSL) when required. Although 100% protection cannot be guaranteed, RMAA GROUP has implemented rigorous methods that meet strict security standards to ensure personal and confidential information is protected.
RMAA GROUP employees who have access to this information may only use it for the purposes indicated in the Confidentiality Policy herein and according to applicable laws and regulations.
RMAA GROUP employees are not authorized to discuss information concerning a user unless the correct answer to the contact’s security question recorded for the user is provided. RMAA GROUP reserves the right, however, to directly contact a user concerning contributions due to RMAA GROUP by virtue of applicable laws and regulations and to discuss related topics.
RMAA GROUP has implemented appropriate security measures to protect the integrity of data submitted when its members makes online payments using Moneris Solutions. All transactions conducted via Moneris Solutions online payments are 128-bit encrypted during transfer between Moneris Solutions and the user’s computer. Each session is automatically deactivated as soon as the transaction is complete. To open a new session, the user must go back to the online reporting page on the “Invoices” screen and click again on the payment button. Regardless of this safeguard, users should never leave an online payment session unattended. It is always good practice to Quit the screen or reporting session before leaving the computer, even if planning to return in a few minutes.
ACCESS TO PERSONAL INFORMATION AND CHANGES
RMAA GROUP takes appropriate precautions to comply with applicable laws concerning the privacy of under-age persons. The content of the Website is designed for a general audience and not for under-age users. RMAA GROUP therefore does not seek to collect personal information from under-age persons without previously checking that consent has been given by parents or other authorized persons in accordance with the law. Should the user believe otherwise, he or she should contact RMAA GROUP to discuss the issue.
COLLECTION OF NON-PERSONAL INFORMATION
RMAA GROUP collects or gathers non-personal information in the course of its Website operations. For example, when the user chooses to visit the Website, web servers may automatically collect non-personal information provided via the user’s browser or stored as “cookies” or other digital markers.
USE OF NON-PERSONAL INFORMATION
RMAA GROUP uses non-personal information to follow up on Website use and to improve its management, conduct statistical analyses on all user characteristics and behaviour, measure demographic variables and user interest in particular services, describe its services to third parties and potential business partners, and determine how RMAA GROUP resources should be applied and/or could be made more efficient. No personal information is disclosed during such activities.
Non-personal information is necessary for RMAA GROUP to gather required information on the number of visitors, the pages most frequently consulted, the technology used by Website users, link selection and users’ country of origin.
Cookies are fragments of information sent to your computer when a website is viewed. These are traces of the user’s visit that are recorded either temporarily or permanently on their hard drive and may include the date and time of the last visit, among other things. Cookies contribute to improving users’ online experience by recording browsing preferences on a particular website.
Cookies left on users’ hard drive are harmless and may be read or deleted at any time. Users therefore have complete control over them. The information allows us to determine the total number of visitors to each web page and the time spent on it. Every time users go to the Website, a cookie is created and left on their computer, therefore allowing RMAA GROUP to “recognize” them.
LINKS TO THIRD-PARTY SITES
QUESTIONS, COMMENT OR SUGGESTIONS